Library Host for Stockholm Libraries

Stockholm – our capital city with millions of dreams, expectations, and ambitions. We work for everyone living here today and in the future. We are now looking for you who want to think big, new, and differently with us – for the people of Stockholm.

Culture is an important part of Stockholm's nervous system and touches millions of people every year. At the Culture Administration, we work together to strengthen the cultural life in Stockholm.

We have an open work climate where employees are highly involved in development. Join us in contributing to Stockholm's growth through culture!

Welcome to us

The libraries are important bearers of democracy, culture, and education.

Our operations contribute to a city that is world-leading in upholding children's rights and human rights, where diversity, innovation, new thinking, and accessibility are key principles. We are now looking for someone motivated to provide the best service to our visitors!

We are looking for library hosts for the libraries in Järva, Hässelby-Vällingby, Bromma, and Norrmalm.

As a library host, you will work part-time at 30% with scheduled working hours mainly during evenings and weekends, according to a 6-week schedule. Daytime work on weekdays may also occur. Working hours can vary, with half-days of about 4 hours per day being the most common. The libraries are open until 8:00 PM at the latest. The position is a permanent employment.

Welcome with your application!

We offer

We offer you a dynamic and exciting job in a library environment where no day is like the other. If you are passionate about providing good service, you now have the chance to give our visitors a positive experience and make a difference every day. As a library host, you will receive a solid introduction over 1–2 weeks to ensure you feel secure in your job. The introduction includes an overview of the Stockholm City Library's operations and the library system Cicero. You will also accompany a mentor at the library where you will be working. You will be paid during the introduction.

Your role

As a library host, you focus on our visitors by supporting, guiding, and serving them with their questions. You are the one staffing the information desk and welcoming our visitors at the entrance to guide them correctly in the library. You are there to provide a positive, accommodating, and professional response. You assist with everything from simple IT questions to book loans and ensure that everyone receives the help they need. IT questions may involve how to use digital tools like computers and mobile phones, internet search engines, and printing documents. In addition, you will work with practical tasks, such as shelving books and keeping the library in top condition.

Your qualifications and experience

We are looking for someone who has:

• completed high school education
• good knowledge of Swedish both spoken and written
• several years of experience in service roles supporting/guiding/helping people or other experience deemed equivalent by the employer
• basic IT skills (digital tools such as mobile phones and computers, internet search engines, document printing, etc.) to help our visitors with simple matters in a pedagogical way.

It is meritorious to have:

• experience working in libraries and/or museums
• additional language skills (besides Swedish).

Your personal skills and abilities

You feel comfortable using and working with digital tools such as computers and mobile phones and using internet search engines. You have a strong service focus and greet both visitors and colleagues with warmth and kindness. You are proactive and self-driven, handling varying tasks and situations with confidence. You enjoy taking responsibility and see every challenge as an opportunity to solve problems and improve the experience for our visitors. Your communicative and pedagogical skills are a great asset as you meet people from all backgrounds and with different needs. In stressful periods, you remain calm and act professionally. You are creative and development-oriented, always aiming to enhance the experience for our visitors. An interest in literature is a significant advantage.

The recruitment process in brief:

Application: Answer our selection questions, attach relevant educational certificates and work certificates, as well as your Swedish CV.
Tests: If you proceed, you will take tests as part of the selection (test links will be sent on March 5 via email, keep an eye on your spam folder).
Follow-up: We review applications continuously and provide feedback via email or SMS. Keep an eye on your spam folder.
Interview: If you are invited for an interview, you will receive an invitation via email. Interviews will be conducted digitally via Zoom in weeks 11 and 12.
References: Prepare two references, at least one from a supervisory manager.
Final assessment: If you proceed after tests, interview, and references, you will be scheduled for a meeting with the organization.
A criminal record extract must be presented before employment.
Employment: The final agreement on work period, introduction, and salary will be made with the responsible manager.

Contact persons

Questions about the position – Ida Udovic, unit manager Järva, [email protected] (mailto:[email protected]) or Stephanie Reinbold, unit manager Hässelby/Vällingby/Bromma [email protected] (mailto:[email protected]) or Cecilia Svanberg, unit manager Norrmalm [email protected] (mailto:[email protected])
Questions about the recruitment process – Caroline van Helleputte, recruitment consultant [email protected] (mailto:[email protected])

Stockholm City works with competence-based recruitment aimed at recognizing each person's skills and thus counteracting discrimination.

Here you can read more about Culture Administration (https://start.stockholm/om-stockholms-stad/organisation/fackforvaltningar/kulturforvaltningen/). The Culture Administration invests in and prioritizes digital competence to offer better accessibility and conducts a comprehensive project for digital competence development for all employees.

Read more about our benefits here (https://jobba.stockholm/formaner/), and read more about what it is like to work in Stockholm (https://jobba.stockholm/).